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FAQ – Home Watch Services Naples

What is Home Watch?

Home Watch is defined by the National Home Watch Association as “A visual inspection of a home or property looking for obvious issues.” 

What is 1-Stop Home Watch Services?

1-Stop is an elite home watch company in Naples Fl. We are a professional, insured, bonded, and accredited Home Watch Service serving Naples Fl. We are a family business where every member has been trained and certified by the NHWA. We provide home watch service plus many concierge services including cleaning, transportation services, car drive services, coordination of many different service providers all who are licensed insured and bonded.

Do you provide keyholder services?

Yes, we provide access for our clients, guests, and service providers. We also will hold keys for a client that does not require regular visits at a nominal rate and provide concierge services as required at our normal rates.

What are your home watch service rates?

We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.

Are you a house sitter service?

We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for less than an hour per visit and take great pride in making sure your home is as you left it for your return.

What type of reporting can I expect from you?

We use a GPS, time-stamped reporting system that verifies the time and location of our inspection.  After our check, 1-Stop Home Watch Services will send you a detailed report by email with pictures of any problems identified inside and outside. 

What are your credentials?

Part of what makes us an elite home watch Naples provider is our accreditation through the National Home Watch Association. We have been vetted and approved by the NHWA to insure you we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics. Additionally, David Ling, David Walters, Allison Walters, and Ashley Walters are all NHWA “Certified Home Watch Professionals” and have completed their home watch business training.

If I need coordination with contractors doing work on my home can you help?

Our customer service is another feature that sets us apart from other home watch Naples Fl providers. We routinely provide access services and remain on-site with your service providers and if you do not have a preferred provider, we have many licensed and insured providers we can recommend.

If you find a problem what type of notification will I receive?

As a professional Naples home watch provider, we send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage, we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair and stay involved through completion of work needed.

Are you really a home watch service near me?

We are located conveniently just off I-75 in Naples. That means we are only a few minutes away from all our served locations in Naples for your peace of mind.